Vacancy: Lettings Negotiator

Location: Pulborough office

Full-time, Permanent (9.00am – 5.30pm, Monday – Friday. Every third Saturday on a rota basis 9.00am – 1.00pm.)

Key tasks:

  • Sourcing and qualifying applicants to arrange and attend viewings
  • Preparing all paperwork for new and existing Tenants
  • Dealing with deposit returns for the managed portfolio
  • Uploading new properties on all relevant websites
  • Liaising regularly between the Landlords and Tenants
  • Generating Landlord leads
  • Attending market appraisals and take on new properties
  • Attending regular property visits
  • General administrative duties
  • Actioning maintenance requests from Tenants in managed properties following consultation with Landlords as necessary
  • Ordering Window Cards / To Let Boards / Photographs, EPCs and Floorplans where necessary
  • Handling calls/emails from and to Tenants, Landlords and contractors in a timely fashion
  • Arranging Check-ins and Check-outs
  • Arranging Gas and Electrical Safety Checks as required
  • Carrying out Market Appraisals
  • Supporting the Lettings department and help out with other Letting’s duties as and when required


Essential requirements:

  • Well-developed customer services, communication, writing and listening skills
  • Able to professionally resolve conflict that may arise from time to time
  • Excellent telephone manner
  • Great interpersonal skills
  • A working knowledge of the Microsoft Office packages


Non-essential requirements:

  • ARLA technical qualification, or willing to work towards
  • Able to operate Reapit system, or training given
  • Good understanding of Lettings legislation
  • Background in Customer Services


Other requirements: Must have the permanent right to work in the U.K. and a full clean driving licence.


  • Holidays: 20 days plus bank holidays
  • Salary: £20-22k plus commission per annum, depending upon experience
  • Petrol Allowance
  • Company Pension after qualifying period


Please send your CV with a covering letter to: Rachel Smith (