"We would like to say many thanks for everything you and BM have done for us over the years, it’s been a real pleasure having you as our Letting Agent"
"Dear Jacky, our FaceTime meeting went really well and we had a lovely and informative chat. Thank you so much for everything you have done to ease and assist the process. If ever you find yourself passing by or through Winchelsea, I would love you to pop in either for tea/coffee or a glass of wine. Weather permitting you could enjoy the beautiful view from the garden."
"I am just writing a short note to compliment Jane Poile, on her excellent service to me over the past month. I had been marketing my property for rent for the last 9 months with both yourself and your competitors but there had been little interest. However, Jane contacted me when she had moved back to the area to give her a chance to rent it for me. Within 1 week she found the tenants. She was confident and dynamic in marketing the property. She is the best Agent I have come across in the Sussex area over the last 10 years and is an absolute credit to you and your company."
"Clare, I would like to congratulate you on getting this result. I know it took great perseverance in the face of many obstructions and attempts to divert you. Congratulations. It is a great big feather in your cap and I am most grateful to you. "
"I would like to take this opportunity to thank you for responding to any maintenance problems that have arisen in the last couple of years and that Batcheller Monkhouse are very pleasant to deal with and have been prompt and reactive with all issues."
"Can I also say that it’s been an absolute delight dealing with you all as a tenant. I’ve never rented before (and didn’t last long) but you all made it so painless and easy, thank you so much."
"Once again thanks for your help in the matter... and thanks again for your help over the years in looking after the house despite the distance, time difference and useless Internet here sent to try us."
"Thank you for everything Jacky. You have been so thorough and lovely throughout. It was a shame I didn’t get to meet you at Check In today to thank you in person. We are so looking forward to officially moving in at the end of the month."
"Just a quick note to say that the washer / dryer was installed over the weekend and it is fantastic. Could you please pass my thanks onto the landlord for this, the fridge freezer and also the dergo valve replacement in the en-suit bathroom. I am very grateful and appreciate their speedy response & quality of goods chosen. Thank you and Jane also for all you help and friendly, professional service. Looking forward to another year here."
"May I also take the chance now to say many thanks again for your great help in managing some difficult tenants over the last few years and for your efforts to find more tenants this summer. It is very much appreciated. "