Pulborough Testimonials

"Excellent service from the team at Batcheller Monkhouse, special thanks to Catherine Harding and Ed Sargeant who were an absolute pleasure to deal with. They were extremely attentive to detail and followed my sale through to a very speedy conclusion. "
"Thank you to all of the staff at the Pulborough office. Our sale progressed so well. Everyone we encountered, were both friendly and professional. The staff at Pulborough were amazing at communicating with us and this was the easiest sale that we have been involved with, so thank you all. Our main dealings were with Ross and Sharon. The whole process was straightforward, and we certainly "liked" the people that we met, and our trust placed was well founded. We would have no hesitation in recommending Batcheller Monkhouse."
"I can’t recommend this company highly enough. We sold a piece of land through this agent. It proved to be a protracted sale, through absolutely no fault of the agent. Batcheller Monkhouse proved themselves to be a highly professional and proactive support throughout the sale. First class communication, swift responses and advice. The staff are proactive and very supportive. I can’t believe there’s a better agent out there than this company. Thank you."
"Fantastic service from start to finish. Friendly, efficient staff I couldn’t have chosen a better estate agents. Highly recommended."
"Across all aspects of the successful sale of our house the staff at the Pulborough office provided us with the most excellent support and guidance. Their approach and attitude throughout was first class."
"We're not ones to leave reviews unless we feel we've had some thing exceptional, and in this case we did. Our house was unique, not a country manor house by any means but a large home to us for 43 years. We had appraisals from a selection of agents. We chose Batcheller Monkhouse after meeting Russell. We were impressed with his knowledge and consideration to give us the exact service we required. They're a small team that become part of the family by the time you sell. Sharon doing our viewings was perfect, mature, knowledgeable, no nonsense, lots of feedback, lots of patience. Its a long road, you need people that stay with you and and stay interested. For us, we're very pleased with service and result. Would highly recommend."
"The people at the Pulborough offices have always been extremely helpful and pleasant to deal with. Our house was not the normal run of the mill property being a large house that could be split in two. This required thoughtful marketing by a dedicated team who clearly have a passion for the job. Our main contact was James who managed to produce a number of excellent potential buyers for all the options possible and we completed on one half during Lockdown despite these different times and the second half is running towards completion soon. Very refreshing compared to the so called big players in estate agency."
"Matthew was unstinting in his commitment and support to achieving a sale and he very much respected my desire to find a buyer who loved the old buildings, the countryside and the wildlife that I cherish.  Having lived at the property for 27 years, the emotion I most probably showed throughout was no doubt quite tricky to navigate but he never showed any frustration with me – only respect.Matthew was able to nurture a buyer over time, who ticked all my boxes (I know this was extremely fortunate given the tricky market of 2019) and who in the end offered what we believe to be a pretty fair price. For me, it wasn’t just about the money – it was about legacy too – and I believe Matthew achieved the balance I knew I was hoping for."
"In a quiet and difficult market, the team arranged and accompanied twenty plus viewings of my small country cottage, and finalised a sale to a young couple who really appreciated it."
"Focused and interested from the start and realistic in their proposals of price and marketing based on deep local knowledge that other agents struggled to replicate. They lived up to the trust I put on them. I would rate the overall customer experience as very high and very professional."
"I bought my house in 2004 and sold it in 2015, both times through Batcheller Monkhouse. On both occasions every single member of the team was friendly, professional, efficient and kept me informed with regular contact throughout the whole process. They helped make a potentially stressful time very calm and all ran very smoothly."
"We would like to thank, and express how well your agency dealt with the sale. From the start we were given good advice. The marketing material provided was accurate and clear. Communication ensured that the necessary legal matters were dealt with as quickly as possible. We would not hesitate to recommend Batcheller Monkhouse in the future."
"Utterly brilliant, so professional and helpful. They helped to make the process as painless as possible."
"Batcheller Monkhouse's Pulborough team have sold a number of town properties for me over the past couple of years and have given the level of service that is 'old fashioned' in the best possible sense of the phrase. The High Street chain agents simply aren't in the same league."