Access Management

It’s a formal document agreed between you and the operators using your site, setting out how and when they can request access, what checks apply before anyone attends, and who needs to be informed. Once it’s in place, requests are handled against agreed rules rather than negotiated individually each time.

Not without reasonable notice and an agreed process. Operators do have rights of access under the Electronic Communications Code, but a proper Access Policy sets out the practical terms, timing, health and safety requirements and contractor vetting, so access happens safely and on your terms wherever possible.

Yes. Our administration service covers the full process, receiving and assessing requests, checking health and safety documentation, vetting contractors, arranging entry and keys, and supervising more substantial works, so your team only gets involved when something genuinely needs their attention.

We work with you first, understanding what safe and reliable access actually looks like across your specific sites, whether that’s a working farm, a commercial site or a secure facility. We only put the protocols to the operators once you’re satisfied they reflect how your organisation genuinely works.

This is exactly what a formal Access Policy protects you against, it gives you an agreed reference point to hold operators to, rather than each incident becoming a fresh negotiation. We can advise on next steps if a breach occurs.